Beholding a plethora of nifty features, it managed to checkmarked nearly all the prerequisites that one could have asked for. However, in spite of all the goodies attached, it isn’t free from its fair share of issues either. As of now, various users have voiced their concern the camera feed is no longer working in the Microsoft Teams app. As a result of which, they only see a black screen as soon as someone enters a meeting.
Moreover, users have also reported that the issue seems to be more prominent with an external web camera as opposed to the built-in one. Furthermore, both the Windows and Mac apps are currently bugged with this issue. If you are also on the same page, then this guide shall help you out. Follow along for the fixes.
Fix Microsoft Teams Camera Feed not working
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Use ‘Pin for Me’ in Microsoft Teams
You could consider using the Pin for Me feature or spotlight the video feed and this will give you a temporary respite from the issue. The only drawback is that you would no longer be able to screen share while the spotlight is active.
FIX 2: Disable GPU Hardware Acceleration in Teams
When this feature is enabled, your CPU might shift some o the workload over to the GPU so that it has some additional resources in hand for other applications. However, in some instances, the GPU isn’t able to handle this workload efficiently and ends up doing more harm than good. Therefore, you should consider disabling this functionality, using the instruction given below-
FIX 3: Toggle Microsoft Teams Camera Permission
If you are unable to access the camera while using the Meet app, then the issue might be related to the app’s camera-related permission. To rectify it, you will have to refresh its permission, by disabling and then re-enabling it. Here’s how it could be done:
FIX 4: Delete Microsoft Teams Cache
If a lot of temporary data gets accumulated over the due course of time, then not only will it slow down the system, but could also conflict with the normal functioning of the PC. Therefore, you should consider deleting these cache files right away, using the instructions listed below:
FIX 5: Repair Microsoft Teams
Few Microsoft apps [including Teams] come with a built-in repair feature that helps in ironing out the underlying bugs. So let’s put this feature to the test and check out the results.
FIX 6: Reinstall Microsoft Teams
If none of the aforementioned methods managed to spell out success, then your last course of action should be to uninstall the app and then reinstall its latest version from the official site. [Before uninstalling, make sure to take a backup of all the data and files beforehand]. That’s it. These were the various methods that shall help you fix the issue of the Microsoft Teams camera feed not working. As far as the official stance on this matter is concerned, the developers are aware of this issue, and the fix might be rolled out by the end of August. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
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